Frequently Asked Questions

What is LPology?

LPology is a web-based, all-in-one suite of retail loss prevention software.

It includes tools for case management, incident reporting, auditing, intelligence analysis, and more. It's customizable, affordable, and incredibly easy to use.

What billing options are available?

  • 1 year advance payment - 10% discount
  • 6 months advance payment - 5% discount
  • Monthly/Yearly invoicing
  • Recurring monthly credit card billing

Visa, MasterCard, American Express, Discover, JCB, and Diners Club accepted

Can we bring our existing case data with us?

Yes. As long as the data can be exported into some kind of standardized format (SQL, Excel, tab delimited, etc.), in most cases your existing report data can be smoothly transitioned.

Can reports be automatically submitted to a civil recovery firm?

Yes, as long as the civil recovery firm has a method for electronically receiving reports.

How does pricing work?

Pricing is based on number of users and text alert usage. There are several plans available, or you can get a custom package tailored to match your exact needs.

How do you secure our data?

LPology implements multiple controls to make sure your data is safe. All connections use 256-bit TLS/SSL encryption. Stored data is encrypted using the Advanced Encryption Standard (AES), which is approved by the NSA for top secret information.
Learn more about security »

What are the hardware/software requirements?

The only requirement is a computer with an internet connection.

The system is entirely browser based, so there's no software to install or maintain. All major browsers, including Internet Explorer, Firefox, Safari, and Opera, are supported.